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Online Privacy Statement

EQUA Specialty Risk Partners Corporation (“EQUA”) believes strongly in protecting the privacy of users who visit our website, located at www.equaspecialty.ca (this "Site”). This online privacy statement (“Privacy Statement”) is intended to inform you of how this Site collects and uses personal information, and how we strive to ensure your personal information is protected and kept secure.
 

What Information Do We Collect?

When using this Site, you may choose to provide us with information to help us serve your needs. This may include you providing us your e-mail or mailing address to request information to be sent to you. Any personal information you send us will be used only for the purposes indicated in this Privacy Statement or as otherwise consented to by you. For the purposes of this Privacy Statement, personal information means information that, on its own or in combination with other information we have, is able to identify you.
 
We also use various tools to enhance this Site user experience and track users of this Site, including cookies. Cookies are small text files that are placed on your computer by websites that you visit.  They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.  For example, cookies are used to remember users’ preferences and to help navigate between pages efficiently.  Our websites may use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. 
 
We may also use cookies to collect information from third parties (such as Google) to help advertise our products and services, to analyze the effectiveness of our marketing or the performance of this Site, and to determine whether you may be interested in other products or services and to compile analytics.
 
You can refuse to accept and delete cookies by adjusting your browser settings.  Please note that refusing or deleting cookies may impact your browsing experience on this Site or prevent you from using some of its services, and it may result in the deletion of any preferences you have set.
 

Use of Information

EQUA will only use the information to serve your needs including maintaining communication, assessing what products and services are offered, gather insurance underwriting information, provide quotations when requested by you, obtain reports from credit agencies or to comply with regulatory or legal requirements. For clarity, we will only obtain reports about you from credit agencies to the extent we have obtained you express consent in accordance with all applicable laws.
 
We may share your information with our affiliates to enable them to provide services to you and to enable them to contact you regarding additional products and services in which you have expressed an interest.
 
We sometimes contract with other companies and individuals to perform functions or services for us or on our behalf. They may have access to personal information to perform their functions but are contractually restricted from using it for purposes other than providing services for EQUA or on our behalf.
 
Should other purposes arise, they will be identified for the client while or before the information is collected or prior to use, unless required by law. EQUA will only retain personal information for as long as necessary to fulfill the purpose for which it was collected and/or to meet legal or contractual requirements, after which it is destroyed, rendering it unable to identify you.
 

Protecting Your Information

Your personal information is treated as private, confidential information by EQUA and we strive to ensure that your personal information, regardless of format, is always protected and kept secure. Access to your personal information is restricted within EQUA and to those service providers who need to use it to provide this Site and our products or services. Safeguards, including physical, technological and administrative safeguards, have been implemented to protect your personal information from unauthorized access.
 
Where we use service providers who might have access to your personal information, we require them to have privacy and security standards that are comparable to ours. We use contracts and other measures with our service providers to maintain the confidentiality and security of your personal information and to prevent it from being used for any other purpose.
 
However, we cannot guarantee the security of our systems, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

 

Accessing and Updating Information

You have the right to know what personal information about you we possess and to update or correct your personal information. To access, update or correct your personal information, please contact us at the address provided below.
 
compliance@equaspecialty.com
 
Some of the parties to whom we may provide your personal information may be located in jurisdictions outside Canada. As a result, your personal information may be used, stored and/or accessed outside Canada, including the United States and possibly other jurisdictions. Please note that when your personal information is located outside of Canada, it will be subject to the laws of the country in which it is situated and these jurisdictions may not have an equivalent level of data protection laws as those in Canada.
 

External Links

As a convenience to you, this Site contains links to other web sites independently maintained by others. If you access another organization’s website using a link provided, EQUA is not responsible for the content or privacy practices of linked websites or their use. EQUA cautions you to make sure that you completely understand, that when you have left this Site via such a link you should immediately refer to those websites' privacy policies and terms of use to determine how they will handle any information they collect from you.
 

Other Terms

This Privacy Statement is provided in accordance with and subject to Canadian law.  If you access this Site from a location outside of Canada, you agree that your use of this Site is subject to the terms of this Privacy Statement and the Terms of Use.
 
Keeping your information accurate and up to date is very important. Please let us know about any changes that may be required to your personal information via our “contact us” form.
 
This Privacy Statement is subject to change at any time. Any changes made become effective immediately once posted on this Site. We recommend that you review this Privacy Statement regularly for changes.
 
This Privacy Statement has been drawn up in the English language as expressly requested by the parties hereto.  Cet accord a été élaboré en anglais comme l’ont expressément demandé les parties à ce sujet.
 
If you have any questions, concerns, or complaints about this Privacy Statement, or our privacy practices in general, [including the transfer of your personal information outside Canada,] they should be directed to our Privacy Officer at compliance@equaspecialty.com or by mail to The Compliancy Department, EQUA Specialty Risk Partners Corporation, Suite 200, 150 King St. W., Toronto, Ontario  M5H 1J9.